Quality and continuous improvement
Non-conformities, complaints, root causes and effectiveness measurement on the same engine as your controls — each event judged against the standard in force on its date. This domain runs today; the table below says what is still partial.
In the free trial, this domain's screens start empty: the shared demo pre-fills inspections only.
The business problem
Complaints and incidents are recorded in one tool, qualified in another, and closed nowhere: recurrence is measured by no one, and the effectiveness of corrective actions is never verified. Continuous improvement becomes an observation, not a loop.
What runs today
Shipped and executable end to end on the common engine in v1.5 — every brick below exists in the product, not on a roadmap.
Single register
Non-conformities, incidents, complaints and anomalies recorded in one place.
Qualification and recurrence
Severity, cause, process and impact qualified; recurrence is computed, not estimated.
Root causes and improvement plan
Root-cause analyses and improvement plans, submitted for approval.
Measured effectiveness
An action's effectiveness is measured as recurrence, before and after.
Standard as of the date
Each event is judged against the standard in force on its date.
The requirements specification, requirement by requirement
The specification's requirements for this domain — and, facing each, its real status in the product.
| Code | Requirement | Priority | Status |
|---|---|---|---|
| QUA-01 | Manage standards, procedures, quality criteria and applicable versions.Versioned standard; publishing is API-only; no procedure-document management. | P1 | Partial |
| QUA-02 | Record non-conformities, incidents, complaints and anomalies. | P1 | Covered |
| QUA-03 | Qualify severity, cause, process, recurrence and impact. | P1 | Covered |
| QUA-04 | Manage root-cause analyses and improvement plans. | P2 | Covered |
| QUA-05 | Measure the drop in recurring gaps and the effectiveness of actions. | P2 | Covered |
| QUA-06 | Tie quality results to campaigns, training and objectives.No link between quality results and training or objectives. | P2 | Not covered |
Codes and priorities: functional and technical requirements specification, §4.3 and §7.